Privacy Policy

Last Updated: 12.12.2025

Welcome to Uninova Trade. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or submit information through our forms.

By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

When you contact us, request a quote, or submit a form, we may collect:

  • Name

  • Company name

  • Email address

  • Phone/WhatsApp number

  • Pickup and delivery locations

  • Shipment details (cargo, mode, dimensions, weight, etc.)

  • Any additional information you voluntarily provide

1.2 Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Device information

  • Browser type

  • Pages visited

  • Cookies and similar tracking technologies

This data helps us improve user experience and website performance.

2. How We Use Your Information

We may use the information collected for the following purposes:

  • To process and respond to your freight quote requests

  • To communicate with you regarding your inquiries or shipments

  • To provide customer support

  • To improve our website and services

  • To send updates, service alerts, or marketing communication (only with your consent)

  • To comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information with:

  • Trusted partners involved in shipping, customs, warehousing, or logistics operations

  • Technology and service providers who help us operate our website or manage communication

  • Legal authorities, if required to comply with applicable laws

All partners and vendors are required to maintain confidentiality and use your data only for service-related purposes.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, misuse, or disclosure.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies to:

  • Improve site performance

  • Customize user experience

  • Analyze website traffic

You may disable cookies through your browser settings, but certain features may not function properly as a result.

6. Your Rights

Depending on your region, you may have the right to:

  • Access the personal data we hold

  • Request corrections or updates

  • Request deletion of your data

  • Withdraw consent for marketing communication

  • Ask how your data is used

To exercise any rights, contact us at santosh@uninovatrade.com.

7. Data Retention

We retain your information only as long as necessary for:

  • Providing our services

  • Fulfilling legal or regulatory obligations

  • Resolving disputes

8. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the privacy practices of these external websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Uninova Trade
📧 Email: santosh@uninovatrade.com